White Glove Delivery

Delivering a first-rate customer experience requires a human touch. Our “white glove” delivery services are designed to provide excellence in care, service and attention.

By combining leading-edge technology and logistics planning with a high level of customer care and personal attention, Canada Cartage helps retailers and e-commerce companies to achieve an outstanding customer service experience from start to finish.

Full Visibility

A consumer experience with full tracking visibility from the point of sale through to the delivery and follow up on the delivery service experience.

Special Care

Gloves are worn when handling unboxed furniture, as well as booties inside the home to protect carpets and floorings.

Two Hour Delivery Window

A two-hour delivery window, which is communicated to consumers the day before the delivery is to happen and delivery notifications on the day of delivery.

Product Assembly

Product assembly of beds, sectionals, tables etc. Light touch-up and furniture medic services as needed, as well as upholstery steaming.

Professional Crews

1-person and 2-person crews are professionally trained to ensure your customers’ expectations are exceeded.

Installation and Removal

Installation and removal of old appliances as well as complete clean-up and packaging disposal.

Transportation

Our transportation network is a closed loop system. This means that all logistics, transportation options, equipment and billing are all managed by Canada Cartage. We provide a full suite of shipping options including small parcel, LTL, FTL, and intermodal. We develop unique, customized transportation programs that leverage innovative supply chain strategies, leading-edge technology, optimized route planning and complete carrier management to transform your logistics program.

Regional cross docks and warehousing across Canada

Canada Cartage has a network of warehouse and cross dock facilities across Canada that can receive and store customer products until ready for delivery. Non conveyable freight can be delivered within a 60 km radius of our terminals in 24-48 hours. We can build consolidated loads to various delivery zones. Our combination of nationwide facilities and cross dock options can balance faster deliveries at the lowest cost possible.

SAFETY

Our commitment to the safety and health of employees is a top priority. Canada Cartage makes every effort to comply with all federal and provincial workplace safety requirements. We work to:

  • Demonstrate correct safety behaviours
  • Create effective HSE Management Systems
  • Clearly define the roles and responsibilities of our people
  • Provide needed resources
  • Measure, review, and continuously improve safety performance

 

GREEN INITIATIVES

We have a responsibility to use resources the best we can. Reduce, Reuse, and Recycle is a continual priority in our operations. Some of our initiatives include:

  • LEED Buildings
  • Cardboard Recycling
  • Styrofoam Recycling
  • Wood Recycling
  • Low Emissions Vehicles
  • Speed governed vehicles with idle shutoff

Contact Us

Learn more about our Final Mile Delivery Services.